Shipping & Returns FAQ

SHIPPING Here at Neblina we take our shipping very, very seriously. Our shipping facility, located in Charlotte, NC is equipped to get your order out the next day without fail. Whenever possible your order will be shipped the same day you make a purchase. If you have any questions or comments about shipping, please contact Leo Jeffers at 704-807-2907 or shoot him an email. He will gladly answer any questions you may have. RETURNS If you are not 100% satisfied with any Neblina product (meaning one of our releases), please email us, then ship the CD back to us with your name, paypal account address, home address, and contact info and we will refund the purchase amount (paypal accounts only). No questions, red tape or hassles. We are commited to keeping our customers happy. FAQ - When will I get my order? Depending on where you live in the US or Canada, it should get there within 3 to 7 days MAX right after you hit that order button. For anywhere else in the world, if you order using our fast shipping option, you should get your cd within 1-2 weeks. - Why should I buy direct from Neblina? Well, for one, we will ship it faster and almost always cheaper. You will have a direct link to the person in charge of shipping at Neblina, whereas with a bigger company it is hard to get in contact with people. Also you will be supporting Neblina! Obviously we make more money if you buy directly from us; that cuts out the middle man. We are a small company and we care about our customers.